IBRAHIM, Nur Izzati; MUHAMAT, Assoc Prof Dr Amirul Afif; KAMARUL BAHRIN, Nurul Fathiyah; ABDUL KAMAL, Nur Syazana. Unlocking Satisfaction A Deep Dive into the Impact of Electronic Word-of-Mouth (EWOM) on Customer Satisfaction in the Realm of Digital Platform Services Offered by Takaful Operators. PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC), [S. l.], v. 3, n. 1, p. 424–435, 2024. DOI: 10.47663/ibec.v3i1.282. Disponível em: https://conference.eka-prasetya.ac.id/index.php/IBEC/article/view/282. Acesso em: 11 sep. 2025.