STEVEN ALFANDO; SRI REZEKI; DESMA ERICA MARYATI MANIK. Analysis of Customer Satisfaction Through Service Quality and Digital Payment in the Hermes Palace Hotel Medan. PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC), [S. l.], v. 2, n. 1, p. 158–167, 2024. DOI: 10.47663/ibec.v2i1.105. Disponível em: https://conference.eka-prasetya.ac.id/index.php/IBEC/article/view/105. Acesso em: 11 sep. 2025.