SHENDY; PESTA GULTOM; ELISABETH NAINGGOLAN. The Role of E-CRM and E-Marketing Increasing Market Orientation In Alligator Roastery Medan. PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC), [S. l.], v. 2, n. 1, p. 330–339, 2023. DOI: 10.47663/ibec.v2i1.132. Disponível em: https://conference.eka-prasetya.ac.id/index.php/IBEC/article/view/132. Acesso em: 11 sep. 2025.