Salsa S, Sinaga HDE. Driving Customer Satisfaction in the Digital Era: The Role of Service Experience and Payment Innovation at Jco Donuts & Coffee Thamrin Plaza: Mendorong Kepuasan Konsumen di Era Digital: Peran Pengalaman Layanan dan Inovasi Pembayaran di Jco Donuts & Coffee Thamrin Plaza. IBEC [Internet]. 2026 Feb. 11 [cited 2026 Feb. 16];4(1):830-44. Available from: https://conference.eka-prasetya.ac.id/index.php/IBEC/article/view/338